Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

I didn't receive an email when a client messaged me via Upwork

Active Member
William Wijaya L Member Since: Aug 1, 2015
1 of 2

I had missed a 2-week old message from my long-contract client because Upwork failed to send me an email notification when it happened.

 

I had been busy for the past two weeks, so I only checked my email twice a day without bothering to open Upwork to prevent myself from getting distracted with the new job posts. However, little did I know that I have missed an important message from my ongoing contract about a new job that he needs me to do.

 

Please help investigate this issue and prevent it from happening again. Thank you.

 

Best Regards,

William Wijaya Lo

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 2

Thank you for freporting this William,

 

Our team will investigate this further and one of our team members will reach out to you via ticket with more details.


Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS