I didn't receive confirmation email for my payment request

[#1]

When I request a payment, I usually get a confirmation email with useful information like the expected date, but  this time I don't get it

Should I be worried?

[#2 · Accepted solution]

Hi Wassim,

I've escalated your concern to the team. One of our agents will reach out and assist you directly via a support ticket.

[#3]

Thanks a lot! The payment has proceeded 😍