I didn't receive my Connects after purchasing Upwork Plus membership

[samiasajid]

Hi everyone ! 
I just purshased upwork plus membership. Payment has been deducted from my account but i didn't receive any connects. 

In Membership section its showing my current plan but unfortunately there is no connects in my account. 

What to do ? Please advice. 

[egaruth]

Hi Samia,

I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.