I didn't receive my monthly connect

[#1]

Hi, I used to be a member of previous website, but I am trying to use upwork now, and I noticed I didn't receive any new onnects for this month. I will be pleased if anyone can help me with this issue. Thank you.

[#2]

When did you get your last lot of new connects? 

[#3]

I haven't received even after that

[#4]

Hi Ashutosh,

Thank you for your message. If you are referring to free monthly Connects, this will be credited to your Upwork account within 24-48 hours after the start of new billing cycle. You can check your billing cycle here.

- Pradeep

[#5]

Hi Pradeep,

I have registered three days ago. I did not receive my monthly 10 connects yet.

[#6 · Accepted solution]

Hi Sahl,

Please, click on "Available Connects" under Proposals on your Find Work page and select a Membership. You will receive your first allotment of connects according to which plan you choose. You can read more about the Membership plans here.

[#7]

Thank you Valeria, problem is solved 🙂

[#8]

U r awesome, thnx :D!!!

[#9]

Still didnt reveive monthy connects.

[#10]

Hi Syed, 

I just replied to your post on this thread and have confirmed that your connects has already reflected in your account. Please refrain from posting the same message in multiple threads as these will be removed. 

[#11]

i did not receive my monthly connect. It ought to be March 8th, what can be the problem

[#12]

Solved

[#13]

I did not receive my monthly connects. I checked my monthly billing cycle, it is from  May 29, 2018 — Jun 30, 2018. 

[#14]

Hi Mukul,

I see that you just submitted your profile for review. Please monitor within 24 hours for the status of your approval. Once approved, please go to Memberships and Connects on your Settings page and choose your membership plan (free or paid).

[#15]

Hi, i also have the same problem 😞 last month i got my 10 monthly FREE Connects from upwork at the 1st date of that month. But this month i got nothing!

Why? Can you please solve this problem?

[#16]

Hi Nowshad Hossain, 

I checked your account and it looks like your billing cycle is Jul 3, 2021 — Aug 2, 2021. Please monitor within 24 hours. If the Connects are still not reflected in your account, please let us know. 

[#17]

Okay, thanks for your support and i'll let you know if something goes wrong 🙂

[#18]

I did not receive my monthly connect, I ought to be 22sep but still, I didn't receive it yet.

[#19]

Hi Abdul,

One of our team members will reach out to you via ticket as soon as possible and assist you further.

Thank you.

Pradeep

[#20]

Hello

My membership plan is Basic and it is selected, But still, I didn't receive my new connects.

Can we continue in a Basic plan?

What is the problem, Please help me?

[#21]

Hi Hasnainraza, 

It looks like your next billing cycle starts on November 25. Please, allow 24 hours for the new allotment of connects to be credited to your account.

Thanks!

[#22]

I did not receive my monthly connects, it ought to be 22sep but still, I didn't receive yet.

[#23]

Hi,

I didn't receive my monthly connect yet please help. My Current Billing Cycle is Dec 25, 2021 — Jan 24, 2022 and today is jan 25 and I'm still waiting.    

[#24]

Hi Azhar,

Thank you for your message. I see that your monthly Connects were credited to your Upwork account on Dec 25th for the billing cycle Dec 25 - Jan 24, 2022. Your monthly Connects for bill cycle starting Jan 24, 2022 will be credited within 24-48 hours. You can refer to your Connect History page for more information.

Thank you

Pradeep

[#25]

Hi, Sir I didn't receive my monthly connect.