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I do not know why I can not withdrew my money? no body help me in this website!

zynubfwzy
Active Member
Znab M F Member Since: Mar 19, 2019
1 of 3

I do not know why I can not withdrew my money? no body help me in this website!

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
2 of 3

Znab M F wrote:

I do not know why I can not withdrew my money? no body help me in this website!


Go to your Reports Overview page

 

Under which tab are your funds? You can only withdraw funds that are under "Available"

If your funds are under "Available" - did you set up your withdrawel method at least 3 days ago, and have you set up your tax details?

 

Is your account ok? (Not suspended?)

 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
BEST ANSWER
3 of 3

Hi Znab,

 

I checked your account and you will need to finish our short video verification process before withdrawing your funds. 

Our team has also shared more details with you on your ticket with number 24953581, you can access your tickets on this Link. Thank you.

~ Goran
Upwork

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