Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

I don't get email notification of my clients messages in my email

artistic-hub
Active Member
Jawad Y Member Since: Nov 4, 2018
1 of 2

Hi sir ,

I wants to switch on my email notifications of my profile kindly guide me. Becasue if some client message me or invite me i don't get any update in email.

regards

jawad younas

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 2

Hi Jawad,

 

You can configure your email notifications by going to your Settings > Notification Settings.

 

Email notification is not sent if a message is registered as "read". A message would register as "read," when Messages are open in a browser tab or in the desktop app. Did you by chance have Upwork.com open in your browser or had Messages open in the desktop app? 

 

Thank you!

~ Bojan
Upwork
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS