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I don't get payment processed email

nathanhunt
Active Member
Natapon P Member Since: Apr 11, 2019
1 of 4

Hello,

 

My withdrawal last week was delayed. It reached my account on Tuesday. However, until this time, I haven't get email (which always get) that states the payment has been processed.

Will my next withdrawal be delayed again? I am a bit nervours about withdaw to local bank system, since it is difficult to be traced.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 4

Hi Natapon, 

Are you referring to the payment confirmation email from last week? It looks like you received the email, as shown on our system. Let us know if you are referring to something else so that we can check further. 


~ Avery
Upwork
nathanhunt
Active Member
Natapon P Member Since: Apr 11, 2019
3 of 4

No, I mean the email with topic 'Your payment has been processed'. Normally, it will reach my mail box about 1 day after the payment reaches my bank account.

djondinium
Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
4 of 4

Hi Natapon,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via support ticket to assist you further.

Thank you.

~ Aleksandar
Upwork
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