Jan 17, 2018 07:55:44 PM by Nathan W
The registration prompt informs me I need to enter a phone number in order to text me a security code. I don't own a smartphone. As a result the site is now unusable as the registration process appears to be frozen. Is there some way around this? Even my bank or paypal doesn't require me to own a smart phone to use their service. I'm guessing a landline is too primitive and they can't just call me and give me the security code?
Nov 12, 2021 02:05:25 PM by Valeria K
Hi Walter,
We can accommodate for this situation. We'll have one of our agents reach out to you and assist with your account verification. You'll get a notification about a support ticket being created shortly.
Apr 9, 2022 10:28:55 AM by Dorian S
I'd like to jump in to say I have the same problem. I am a dinosaur in that way but I only have a landline
Apr 9, 2022 11:50:03 AM by Luiggi R
Hi Dorian,
Thanks for bringing this to our attention. A Customer Support Team member has reached out to you through this support ticket to assist you further with your concern.
Apr 8, 2024 12:03:48 PM by Efraim N
I can recive text but dont have a smartphone. trying to do identity varification. Using the sent link on my computer doesnt work.
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