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I don't succeed in "Dispute a Client’s Failure to Release a Milestone Payment"

I would like to Dispute a Client’s Failure to Release a Milestone Payment. But when I do the request by clicking, I'm always forwarded to the community. I don't know how to do and I'm quite new on Upwork. I'll really appreciate to speak to someone who can help me. I'm stuck with a client who doesn't pay me and asks me always more...

Thanks by advance for responding


Community Manager
Community Manager

Hi Manuel,


I'm sorry about your experience! One of our team members will reach out to you directly and assist you further with your concern! Thank you for your patience!

~ Bojan
Community Member

isn't that payment goes directly to a bank account in which upwork is handling. i mean client can't get their post here if they don't get approval by the upwork admin.

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