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Re: I forgot my email and a password

kerimrecovery
Active Member
Kerim R Member Since: Apr 28, 2019
1 of 20

Hey, I forgot my email and a password for my old account.

 

Profile link: **Edited for Community Guidelines**

 

I hope I will get quick answer, thanks in advance!

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 20

Hi Kerim, 


I wanted to check if you have an alternate email address that you use? Kindly confirm this on your next reply and I will share with you the next steps you can take to recover your account through a private message. 


~ Avery
Upwork
kerimrecovery
Active Member
Kerim R Member Since: Apr 28, 2019
3 of 20

Sure you can contact me using this email: **Edited for Community Guidelines**

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 20

Hi Kerim,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your old account. Thank you.

~ Goran
Upwork
kerimrecovery
Active Member
Kerim R Member Since: Apr 28, 2019
5 of 20

Great, thanks!

mkbrobio
Active Member
Ma Katrina B Member Since: Sep 6, 2016
6 of 20

Hi,

 

I made an Upwork account before but I have forgotten about it. I want to delete it because it is showing up on Google when I search my name. How do I delete it? I forgot the email address and password. Please help. Thank you!

djondinium
Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
7 of 20

Hi Katrina,

 

Thanks for reaching out to us. You will need to request this from Google so that this search result is removed. You can submit removal requests through your own Google account. The Google Removal Tool is used to request that information be removed from Google web and image search results. You may request this through this link.

 

Thank you.

~ Aleksandar
Upwork
mkbrobio
Active Member
Ma Katrina B Member Since: Sep 6, 2016
8 of 20

Hi Aleksandar,

 

Thanks for getting back. I have requested it from Google but this is what it says:

 

We think the web page you're trying to remove hasn't been removed by the site owner.
Before Google can remove it from our search results, the site owner needs to take down or update the content.

 

Is there any way I can delete my old Upwork profile?

djondinium
Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
9 of 20

Hi Katrina,

 

Could you please send me a PM with your username and email address of the account you need help with?

 

Thank you.

~ Aleksandar
Upwork
keerthanaperumal
Active Member
Keerthana P Member Since: Jul 1, 2019
10 of 20

Hi,

 

I have forget password of my profile and access to the email as well. 

 

Let me know how to share the informations regarding the profile. I will share it.

 

Kindly help me.

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