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I forgot my email and a password

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
11 of 20

Hi Keerthana,

 

To reset your password and security question submit the form on this Link and one of our team members will assist you further. Thank you.

~ Goran
Upwork
keerthanaperumal
Active Member
Keerthana P Member Since: Jul 1, 2019
12 of 20

Unfortunately I cannot access my email which I have added to the upwork account. I need help there.

keerthanaperumal
Active Member
Keerthana P Member Since: Jul 1, 2019
13 of 20

Below is my profile for which I need help.

 

**Edited for Community Guidelines**

 

For this profile I forgot my password, also I had forgot my email as well. I do have a another email as well which I would like to add to the account and continue using it.

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
14 of 20

Hi Keerthana,

 

Our team will reach out to you soon and share more information directly. 

Untitled
keerthanaperumal
Active Member
Keerthana P Member Since: Jul 1, 2019
15 of 20

When will you get in touch with me and how?

keerthanaperumal
Active Member
Keerthana P Member Since: Jul 1, 2019
16 of 20

Hi Vladmir,

 

I haven't got any communication from Upwork about this yet. I'm worried that I will loose my profile.

 

Thanks,

Keerthi

 

keerthanaperumal
Active Member
Keerthana P Member Since: Jul 1, 2019
17 of 20

I thought I will give the more details when contacted. Let me tell you more details here, may be that could help.

 

I was part of Agency, where I have update the email Id provided by the agency in the profile and I had to share them my password as well.

 

One day, they have blocked me using my email and reset my upwork password and not allowing me to use it.

 

Hence I need your help to get my profile back with me to continue working on this Platform.

nyrrielatienza
Community Guru
Riri A Member Since: Jul 21, 2018
18 of 20

Hi Keerthana,

 

Edited to clarify: We have escalated your concern to the appropriate team and one of our representatives will reach out to you shortly. Let us know if you need anything else

~ Riri
kishan093
Active Member
Kishan S Member Since: Jul 9, 2021
19 of 20

Hello 

 

One of my friend forgot his email and Password of his upwork account. 

could you please contact him on **Edited for Community Guidelines**

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
20 of 20

Hi Kishan,

 

Could you please click on my picture next to this post and send me a private message with more details? You should be able to send private messages as soon as you become an Active Member.

 

Thanks!

~Andrea
Upwork
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