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Re: I forgot my password and security question

0fc4c31f
Active Member
Mohammed M Member Since: Jun 3, 2019
1 of 4

Hi I am using this new account since I can not access my other account because I have forgot my password as well as my security answer Smiley Frustrated. Can you please guid me to how can I recover my account?

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 4

Hi Mohammed, 


If you have forgotten your password, and security question, you may submit this form so that the team can assist you further. 

For reference, this form is also available in this support article


~ Avery
Upwork
jacksonchi33
Active Member
Jakson C Member Since: Jul 25, 2019
3 of 4

I am in the same situation, and I can't access to setting page on upwork at the moment

 

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
4 of 4

Hi Jakson, 

As I have noted on my previous post to this thread, you may submit this form so that the team can assist you further with recovering your login credentials.

For reference, this form is also available in this support article


~ Avery
Upwork
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