Aug 2, 2019 06:22:20 AM by Slobodan O
I forgot my security answer. I don't know what to do now. please help me.
Thanks
Solved! Go to Solution.
Aug 2, 2019 06:36:37 AM by Aleksandar D
Hi Slobodan,
Thanks for reaching out to us. You can use this form provided in this help article to reset your password or security question.
Thank you.
Aug 2, 2019 06:23:57 AM by Preston H
re: "I forgot my security answer"
What is the security question?
Aug 2, 2019 06:29:53 AM Edited Aug 2, 2019 06:30:36 AM by Mark F
Aug 2, 2019 06:33:55 AM by Slobodan O
I like wild animal.
I think it was "tiger" or "lion"
But not sure. 🙂
Aug 2, 2019 10:35:13 AM by Martina P
Mark F wrote:
What kind of animal was it? Besides forgettable.
Probably a hamster. I had hamsters and don't remember their names. If they had any.
Aug 2, 2019 06:46:44 AM Edited Aug 2, 2019 06:48:09 AM by Preston H
re: "Your first pet's name?"
Did you try:
"His Royal Highness Sir Stripesalot"
[Note: this is just a guess, because I did not know your first pet.]
Aug 2, 2019 06:36:37 AM by Aleksandar D
Hi Slobodan,
Thanks for reaching out to us. You can use this form provided in this help article to reset your password or security question.
Thank you.
Aug 2, 2019 07:02:36 AM by Slobodan O
Thank you, Aleksandar
I changed my security answer.
Have a nice day
Dec 1, 2023 07:25:13 AM by Luiggi R
Hi Tehseen,
Have you tried using the form Aleksandar linked in his reply above? If not, please follow the instructions provided and let us know if you still need assistance.
Oct 7, 2019 09:28:01 PM by Odiljon S
Hello there ,
I forgot my password and security answer and when I choose the password recovery I am upwork said we will send you an email but never received..Can u please help me this issue?
Oct 7, 2019 10:30:06 PM by Martina P
Odiljon S wrote:Hello there ,
I forgot my password and security answer and when I choose the password recovery I am upwork said we will send you an email but never received..Can u please help me this issue?
I am guessing you also don't have access to the email connected with this upwork account?
Oct 7, 2019 10:57:59 PM by Avery O
Hi Odiljon,
I have tried a fix on my end. Could you please re-try recovering your account information by following the steps noted in this help article. If you are still unable to receive the email, you can come back here, and our team will assist you further.
Jul 23, 2021 10:36:15 PM by Jennylene G
Jul 23, 2021 10:55:00 PM by Jennylene G
Jul 23, 2021 11:25:38 PM by Joanne P
Hi Nnej,
Please follow the steps shared in this help article to recover your password. Thank you!
Jul 24, 2021 02:10:04 AM by Jennylene G
Jul 24, 2021 03:34:50 AM by Nikola S
Hi Nnej,
Thank you for following up. I shared your report with the team handling your case and one of our agents will follow up with you via email as soon as possible to assist you further.
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