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alexis-arinze
Community Member

I forgot the answer to my security question, need help changing it

Hi,

 

I've referred to relevant articles but it led me nowhere. I also clicked on a link that would've allowed me to change my sequrity question and answer. It asked me to type out my old security answer.. which defeats the whole purpose because I forgot it. I have some funds that I'm unable to withdraw because of this issue. I would really appreciate the help of a moderator. 

1 REPLY 1
AndreaG
Community Manager
Community Manager

Hi Alexis, check out this article for more information on recovering your login information. If the first and second options don't help you, please use the third.

 

~Andrea
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