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I get a 88% success rate when all my clients feedback have given me a 5-star and I don`t know why

petromelad
Active Member
Peter M Member Since: Jun 16, 2020
1 of 2

hi all I started working in Upwork from like two months ago and I get 5 stars from all my project and ended contracts, I only get 4 jobs and I did them really great and I get the rising talent badge.

today I found I get a success rate of 88% rather than rising talent badge and I don`t know why It is low as I get all good feedback from clients can you tell me why and how I can raise it up.

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
2 of 2

Public star-average feedback is only one component among many that are used to calculate JSS.

 

Private feedback is another major factor.

 

You can learn more here:
Upwork -> Find Work -> My Stats

 

and

 

https://support.upwork.com/hc/en-us/articles/211068358-Job-Success-Score

 

You can also do a search in the Forum for JSS and read hundreds of theads that discuss the topic.

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