Jun 20, 2023 05:16:34 PM by Enrique Alejandro M
It doesnt matter if I check "Keep me signed" or if I use another browser, I already tried to clear the cache and cookies, but it keeps happening, In mobile I stay loged for more time, from time to time it also log me out, but in desktop every time I close upwork and I come back I have to login.
Jul 6, 2023 02:40:19 AM Edited Jul 6, 2023 02:40:51 AM by Ezeldeen T
i have the same issue literally within minutes of closing a tab.
id be logged in and close the tab then few minutes later open the tab again and it has already logged me out.
Jul 6, 2023 07:35:46 PM by Pradeep H
Hi Enrique and Ezeldeen,
Thank you for your message. I am sorry to hear about the issue faced by you. One possible reason why you are not able to stay logged in to the website is that your browser is deleting the cookies and site data every time you close it. Cookies are small files that store information about your preferences and login status on a website.
To prevent this from happening, you need to change your browser settings and disable the option to 'Clear cookies and site data when you exit'. This way, your browser will remember your login details and keep you signed in to the website. Let us know if you need further assistance.
Thank you,
Pradeep
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