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masud669
Member

I got a Scammer Client -Seeking help from a moderator

The client demanded extra work from me, which was not as per our discussion and budget. I mentioned with the client about project details and budget before sending the new proposal, even mentioned details in the new proposal.

 

But the client technically added few words, last line in the project description and sent me to offer, unfortunately, I did not notice his change and accepted the proposal. (Because, he is a repeated client) So, after completing the project requirement, I submit for payment. But he refuses the milestone and demands extra work.

 

It's 7 or 8 times he refused. But last time I take his demand and delivered again extra work and then submit for payment. But he did the same thing as before. Please give me a solution.

I don't know what should I do. !!!
Can show all proof and doc about projects, just want to be free from these disgusting experiences.

ACCEPTED SOLUTION

Thanks for following up, Masud. I'll ask one of our agents to reach out to you directly via support ticket.

 

~Andrea
Upwork

View solution in original post

8 REPLIES 8
aocumen
Community Manager
Community Manager

Hi Masud, 


I'm sorry to learn about your experience with this contract. I want to clarify if this is still different from the contract you recently disputed on Ticket #34754245? If this is a separate contract, could you please share the Contract ID so that I can look into this for you?


~ Avery
Upwork

Thank you so much for your kind reply. This topic is different.

 

Here is: Contract ID

30105926

Hi Masud,

 

Thank you for clarifying, I'm sorry to hear you're having a bad experience with this client. If you feel like the client has failed to release the milestone payment despite the delivery of work, you can Dispute the Non-Release of the Milestone Payment. In order to proceed with this, please follow the instructions under the "To file a dispute on an active contract" section here.

 

~Andrea
Upwork

Thanks Andrea,

 

but how i'll dispute ? i did not find the option. i'll get the option, after ending?

Hi Masud,

 

You should not close the contract at this stage. As you can find in the help article I shared with you above, to file a dispute on an active (open) contract:

 

  • Submit your request here.
  • Give details to support your claim that the work is complete and your payment is due. Explain the situation with enough information to help the dispute specialist understand your claim.
  • Our customer service agent will open a case with one of our mediation specialists to review your situation.

If you encounter any issues with submitting your request please let me know,

~Andrea
Upwork

There is no option available to submit new request.

Thanks for following up, Masud. I'll ask one of our agents to reach out to you directly via support ticket.

 

~Andrea
Upwork

That would be great. Thanks.