I got a new offer, I accepted it but I couldn't find it on my Upwork hour tracking tool

[abdalazez-hany]

I got a new offer, I accepted it but I couldn't find it on my Upwork hour tracking tool. I used the refresh icon but the same issue is still there. Can you help me?

[abinadab-agbo]

You must first exit the tracker by clicking on the wheel icon when you open it, then click Exit.

Now relaunch the tracker. The contract should show up.

[abdalazez-hany]

Thanks for the help. I did so, but the problem is still existing.

[abinadab-agbo]

Too bad.

Hopefully a mod will wade in shortly and raise a ticket for you.

[PradeepH]

Hello Abdalazez,

I checked and noticed that your new contract starts May 3, 2021 from 12am UTC. You can refresh your Upwork Desktop app to see your new contract now. Feel free to message if the problem persists.

Thank you.

Pradeep H.