I got charged twice for my Membership Fee

Blend S · Apr 23, 2020 03:31:36 PM

I got charged twice today. Two payments of 14.99$. Support please?

Jordan K · Apr 23, 2020 03:15:16 PM

Hey there, I've been unable to find any dirrect customer support to cancel and get a refund for my freelancer plus subscription. I remember cancelling it but it's still been processed, could an admin please help me out? Thanks!

Avery O · Apr 24, 2020 01:31:26 AM

Hi Jordan,

A member of the Customer Support Team will reach out to you to assist you regarding your concern.

-Avery

Tanzil Omar H · Apr 23, 2020 10:33:10 PM

Yesterday double charge debited from my credit card. I want to back my $14.99. See the attachment.

Avery O · Apr 24, 2020 01:09:39 AM

Hi Tanzil,

A member of the Customer Support Team will reach out to you to assist you further regarding your concern.

-Avery

Tanzil Omar H · Apr 24, 2020 01:26:06 AM

How can I get back my money

Avery O · Apr 24, 2020 01:50:06 AM

Hi Tanzil,

Kindly refer to the email support ticket with Ticket #28448567 for more information regarding your concern.

-Avery

Avery O · Apr 23, 2020 11:00:22 PM

Hi Blend,

I have shared your concern with the Customer Support Team and they will reach out to you to assist you further with your concern.

-Avery

Kim P · Apr 24, 2020 09:53:41 AM

I cancelled my membership 2 weeks ago - then was charged twice yesterday. Please refund asap!

Bojan S · Apr 24, 2020 10:43:38 AM

Hi Kim,

We'll have one of our agents reach out to you via a support ticket to assist you with this concern.

Thank you for reaching out to us.

~ Bojan