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I got charged twice for my Membership Fee

llebe
Active Member
Blend S Member Since: Apr 23, 2020
1 of 17

I got charged twice today. Two payments of 14.99$. Support please?

vividlydesigns
Active Member
Jordan K Member Since: Sep 4, 2018
2 of 17

Hey there, I've been unable to find any dirrect customer support to cancel and get a refund for my freelancer plus subscription. I remember cancelling it but it's still been processed, could an admin please help me out? Thanks!

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
3 of 17

Hi Jordan, 

A member of the Customer Support Team will reach out to you to assist you regarding your concern.


-Avery
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tanzil_omar
Active Member
Tanzil Omar H Member Since: Oct 18, 2012
4 of 17

Yesterday double charge debited from my credit card. I want to back my $14.99. See the attachment.

 

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
5 of 17

Hi Tanzil, 

 A member of the Customer Support Team will reach out to you to assist you further regarding your concern. 


-Avery
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tanzil_omar
Active Member
Tanzil Omar H Member Since: Oct 18, 2012
6 of 17

How can I get back my money

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
7 of 17

Hi Tanzil, 


Kindly refer to the email support ticket with Ticket #28448567 for more information regarding your concern. 


-Avery
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aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
8 of 17

Hi Blend, 


I have shared your concern with the Customer Support Team and they will reach out to you to assist you further with your concern. 


-Avery
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aafba516
Active Member
Kim P Member Since: Apr 24, 2020
9 of 17

I cancelled my membership 2 weeks ago - then was charged twice yesterday. Please refund asap! 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
10 of 17

Hi Kim,

 

We'll have one of our agents reach out to you via a support ticket to assist you with this concern. 

 

Thank you for reaching out to us. 


~ Bojan
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