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I got charged twice for my Membership Fee

iuriikalashnikov
Active Member
Iurii K Member Since: Mar 21, 2020
11 of 17

Hello, i was charged twice for my memebership "Subscription Renewal Charges", How can i get my money back?

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
12 of 17

Hi Iurii,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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fanagnostidis
Active Member
Filippos A Member Since: Nov 30, 2019
13 of 17

Hi! 
I noticed that i was charged twice for the Subscription Renewal. 
Can anyone help on that?

Thanks

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
14 of 17

Hi Filippos,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your charges. Thank you.


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fanagnostidis
Active Member
Filippos A Member Since: Nov 30, 2019
15 of 17

Thank you Goran!

rolludesig
Community Guru
Rahul V Member Since: Nov 23, 2015
16 of 17

hi goran

same here got charged twice  just contacted the support, i have been told they will process the refund ..how long will this take?

 

regards

Rahul

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
17 of 17

Hi Rahul,

 

Our team is working on resolving this as soon as possible. Once your refund is processed our team will update your ticket as well. Once again, I`m sorry about the inconvenience this had caused you.


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