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sehrishtariq892
Community Member

I have Questions and Concerns about get paid

I have added my local bank account information in payment methods. But my client is facing an issue in the transfer. What is actually the issue and where the problem is? Please guide.

2 REPLIES 2
petra_r
Community Member


Shrish T wrote:

I have added my local bank account information in payment methods. But my client is facing an issue in the transfer. What is actually the issue and where the problem is? Please guide.


What do you mean? Your client can't transfer the money to your bank account, the client has to pay Upwork,,,,

 

 

NikolaS
Moderator
Moderator

Hi Shrish,

 

While we can't share any details, please ask your client to follow up on the notification they recently received and communicate with our team in order to resolve the issue with their account and resume your contract. Make sure to stop working on this contract and continue only after you can see that the contract has been resumed.

 

Thank you,

~ Nikola
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