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ยป Forums ยป Freelancers ยป I have a glitch at Your Network section
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b909c9a7
Community Member

I have a glitch at Your Network section

Just added a friend, trying to message him but have a an error.

 Added video with an issue.

wordpress / woocommerce / shopify etc. look at my profile!
ACCEPTED SOLUTION
b909c9a7
Community Member

Clearly, UpWork is putting in a lot of effort to keep up with the barrage of problems. The bug that was there is now gone and everything works as it should.

Thanks a lot for your work, UpWork team! I'm very happy. ๐Ÿ˜€

wordpress / woocommerce / shopify etc. look at my profile!

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13 REPLIES 13
PradeepH
Moderator
Moderator

Hi Aliaksei,

 

Thank you for your message. Could you please try again after clearing Cookies and Cache on your browser? You can also try using a different browser. Feel free to message us if problems persist.

 

Thank you,

Pradeep

Upwork
b909c9a7
Community Member

Cleaned everything and changed browser to Firefox... still the same problem

2022-38.gif

wordpress / woocommerce / shopify etc. look at my profile!

Hi Aliaksei,

 

Thank you for following up and clarifying. We will look into this further and will get back to you once we have more information. 

 

Edited to add information. 

 

I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

 

~ Nikola
Upwork

Hi,

When are you going to fix this? I tried to message my network connections but it says "Failed to get user organizations."

I hope you could fix this... soon. Or at least give an estimated time when are you going to fix this. I am collaborating with professionals and this is helping me get an offer in Upwork. 

Thank you so much.

Hi Rose,

 

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further. You can access your tickets on this page.

 

~ Nikola
Upwork
rahayags
Community Member

I can't see the ticket on "My Requests"

rahayags
Community Member

Where is it?

Hi Rose Ann,

 

Apologies for the delay as our support teams are currently experiencing a higher number of contacts than usual. Please allow our team time to review this error and rest assured the team will address your concerns and questions via the ticket as soon as possible. We seek your patience and utmost understanding while sorting this out for you. Thank you!

 

~ Arjay
Upwork
rahayags
Community Member

It's one week already ๐Ÿ˜ž

Hi Rose Ann,

 

I'm sorry for the inconvenience. I followed up with the team so they can reach out to you as soon as possible.


~ AJ
Upwork

Hey Annie, thanks for getting back to me.

When will this be fixed? 

We're experiencing the same error.

b909c9a7
Community Member

Clearly, UpWork is putting in a lot of effort to keep up with the barrage of problems. The bug that was there is now gone and everything works as it should.

Thanks a lot for your work, UpWork team! I'm very happy. ๐Ÿ˜€

wordpress / woocommerce / shopify etc. look at my profile!
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