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I have installed the team app because I had to, or so I thought. Now I have no idea how to get star

bella56
Community Leader
Isabel S Member Since: Jul 23, 2016
11 of 22

My question was "how do I start the app?"

ravi_iitian
Community Guru
Ravindra B Member Since: Sep 27, 2015
12 of 22

Don’t you see the desktop icon?

 

If you don't have the desktop icon, you can create it just like for any other software.

"Certa bonum certamen"
bella56
Community Leader
Isabel S Member Since: Jul 23, 2016
13 of 22

Ok, I managed to get the  'START TRACKING' thing up by clicking a little icon at the top of my screen. Don't know how it got there and I don't know where it is now, but so far so good. Where do I actually do my work? Do I open a Word document as usual?

versailles
Community Guru
Rene K Member Since: Jul 10, 2014
14 of 22

@Isabel S wrote:

Ok, I managed to get the  'START TRACKING' thing up by clicking a little icon at the top of my screen. Don't know how it got there and I don't know where it is now, but so far so good. Where do I actually do my work? Do I open a Word document as usual?


 You need to read this: https://support.upwork.com/hc/en-us?flash_digest=18f42cb82b9a9bb35b17baf6fcd435ef7cf66a0d

 

All of it.

-----------
"Where darkness shines like dazzling light"   —William Ashbless
bella56
Community Leader
Isabel S Member Since: Jul 23, 2016
15 of 22

Thank you so much for your reply but I find that I get far more help from the community. I don't usually find the help desk very helpful!

bella56
Community Leader
Isabel S Member Since: Jul 23, 2016
16 of 22

Thank you for your help. Cat Tongue

bella56
Community Leader
Isabel S Member Since: Jul 23, 2016
17 of 22

If I knew how to get started I wouldn't be asking the question

 

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
18 of 22

@Isabel S wrote:

If I knew how to get started I wouldn't be asking the question

 


 To be honest - people are trying to help you here, Isabel, and spend their time trying to do so. No need to slap them for their efforts when you haven't clearly described what problem you are encountering.

 

Did my screenshots not help?

bella56
Community Leader
Isabel S Member Since: Jul 23, 2016
19 of 22

Sorry, I didn't mean to be rude - I'm just so frustrated!

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
20 of 22

@Isabel S wrote:

Sorry, I didn't mean to be rude - I'm just so frustrated!


 Take a deep breath Smiley Happy

 

Yes, you do your work as always. The tracker just recrds the time you spend doing it, it isn't what you use to do the work.

 

So open your Word doc, and when you're ready to start working, start the app. When you are done working, stop the app Smiley Happy

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