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12e37393
Community Member

I have multiple proposals I submitted last week that are still active but have not been viwed by the

I have multiple proposals I submitted last week that are still active but have not been viwed by the client it looks like. Will by connects get refunded if the client hasnt viwed anyones yet?

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Dan,

 

I would like to clarify that we return Connects when a client closes their job without hiring or we find a job post has violated our Terms of Service.

Your profile views will increase only when you`re found by clients through search results and not by clients who are viewing your profile from your proposals. Freelancers in search results are shown on a rotating basis so that everyone has a fair chance to be discovered. Thank you.

~ Goran
Upwork
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