Feb 13, 2018 08:51:06 AM by Junaid I
I have seen that it is 1 infront of recent accound hold ...what does this means and why it is there??
Solved! Go to Solution.
Feb 13, 2018 09:52:20 AM by Petra R
@Junaid I wrote:Nina K thanks for reply ..I am attaching screen shot. Please resolve it what is the reason of that.
Your account was suspended. This is an account hold. The "1" will vanish 3 months after the suspension was lifted.
Feb 13, 2018 09:01:08 AM by Petra R
@Junaid I wrote:I have seen that it is 1 infront of recent accound hold ...what does this means and why it is there??
Because you were or are suspended, as you mentioned in a post yesterday
Feb 13, 2018 09:08:57 AM by Junaid I
Thanks.But now my account is reactivated and restored to normal. Now why it is so
Feb 13, 2018 09:27:32 AM by Nina K
Hi Junaid,
I can see that the hold on your account has been lifted and your account is fully functional now. Could you please provide additional details about the "1" that you're asking about? A screenshot would be helpful in identifying what it is you are seeing and inquiring about. Thank you!
Feb 13, 2018 09:41:36 AM by Petra R
@Nina K wrote:Hi Junaid,
I can see that the hold on your account has been lifted and your account is fully functional now. Could you please provide additional details about the "1" that you're asking about? A screenshot would be helpful in identifying what it is you are seeing and inquiring about. Thank you!
Nina, because he had an account suspension he had a "account hold" so on his "My Stats" page it says " 1 recent account hold"
Feb 13, 2018 09:48:55 AM by Junaid I
Nina K thanks for reply ..I am attaching screen shot. Please resolve it what is the reason of that.
Feb 13, 2018 09:52:20 AM by Petra R
@Junaid I wrote:Nina K thanks for reply ..I am attaching screen shot. Please resolve it what is the reason of that.
Your account was suspended. This is an account hold. The "1" will vanish 3 months after the suspension was lifted.