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I have to explain to customers how to hire.

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
11 of 17

Rene K wrote:

Petra R wrote:


I agree with Will and Preston.

 


coffee-spill-1024x683.jpg

😀


Yeah, I know. 😄

True though.

 

Ivan, as Preston pointed out, if you can't help such a client or can't be bothered, simply tell them to contact support or ask in the forum.

None of it is rocket-science though and I had the blondest of new clients figure it out all by themselves.

 

 

gilbert-phyllis
Community Guru
Phyllis G Member Since: Sep 8, 2016
12 of 17

Petra R wrote:

Rene K wrote:

Petra R wrote:


I agree with Will and Preston.

 


coffee-spill-1024x683.jpg

😀


Yeah, I know. 😄

True though.

 

Ivan, as Preston pointed out, if you can't help such a client or can't be bothered, simply tell them to contact support or ask in the forum.

None of it is rocket-science though and I had the blondest of new clients figure it out all by themselves.

 

 


Watch it, lady!

florydev
Community Guru
Mark F Member Since: Jul 10, 2018
13 of 17

Petra R wrote:

Rene K wrote:

Petra R wrote:


I agree with Will and Preston.

 


coffee-spill-1024x683.jpg

😀


Yeah, I know. 😄

True though.

 

Feel like it's more like this: 

giphy.gif

fidel_karyj
Ace Contributor
Ivan F Member Since: Nov 23, 2016
14 of 17
I don’t want to avoid new clients,I want Upwork to do their part of work and make it easy for clients to find necessary info.
gilbert-phyllis
Community Guru
Phyllis G Member Since: Sep 8, 2016
15 of 17

Ivan F wrote:
I don’t want to avoid new clients,I want Upwork to do their part of work and make it easy for clients to find necessary info.

We all want that. And people in hell want ice water.

fidel_karyj
Ace Contributor
Ivan F Member Since: Nov 23, 2016
16 of 17
What if I don’t know how it works on the clients side? Am I supposed to know? I am paying 20% percent of my earning to Upwork and should also do their job?
prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
17 of 17

If you run into a client who has questions about how to do things properly, then you can refer her to the Community Forum.

 

The people here are very helpful and friendly and can help clients figure out how to use Upwork when they get stuck.

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