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Animesh's avatar
Animesh S Community Member

I haven't authorized the withdrawal but my earning got deducted. What to do now?

I received a mail from upwork informing me that you have withdrawn your earning but I haven't done that. What to do now?. Is there any way to cancel that?

7 REPLIES 7
Goran's avatar
Goran V Retired Team Member

Hi Animesh,

 

At the moment, we don't have an option to reverse a withdrawal once it's been initiated. Your funds were withdrawn due to your automated payment schedule. You can always update it by going to Settings > Get Paid. Thank you.

~ Goran
Upwork
Animesh's avatar
Animesh S Community Member

But what if i haven't authorized that payment?

Goran's avatar
Goran V Retired Team Member

Hi Animesh, 


We do have security steps for this type of withdrawal, however, we can't reverse a withdrawal that was initiated by you or your automated payment schedule. Thank you.

~ Goran
Upwork
Animesh's avatar
Animesh S Community Member

What if my bank account details are not right? Then I will get my money ?

Petra's avatar
Petra R Community Member


Animesh S wrote:

What if my bank account details are not right? Then I will get my money ?


Then the money will automatically return to your Upwork account after 10 days or 2 weeks.

Animesh's avatar
Animesh S Community Member

With withdrawal fee or without that?

Petra's avatar
Petra R Community Member


Animesh S wrote:

With withdrawal fee or without that?


Without. It isn't Upwork's fault if you add wrong details.

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