May 25, 2018 01:21:12 AM by VECTOR ART A
Hello,
I haven't enough contents!
but yesterday I have taken a membership.
up work promised me, they give me 60 contents,
but i have received 38,
where is my rest?
May 25, 2018 01:41:40 AM by Petra R
That's the least of your worries...
If you took out a paid membership the number of Connects you get is pro-rated according to the billing cycle.
May 25, 2018 02:45:51 AM by Bojan S
Hi VECTOR ART,
You received the correct number of prorated Connects for the number of days that have passed since your Connects were last renewed/allotted, plus 10 additional Connects. Please check the calculation below and note that you'll receive 70 Connects when your billing cycle resets on Jun 21.
Connects balance at upgrade |
0 |
Difference between Basic & Plus |
+ 10 |
Days into billing cycle |
14 |
Prorated Connects (days x 2) |
+ 28 |
Total after upgrade |
= 38 |