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mikoblog
Community Member

I haven't received any email for video call verification

Hi,

I have verified my account by uploading the picture of my ID and it shows that it is verified. But the video verification part is not done yet. And I haven't received any email. So it still says that I need to do a video call to verify my profile. Please help me

1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi Mikayel,

 

Thanks for reaching out to us. To initiate a Video Verification, from the Identity Verification page under your Settings, click on the green button 'Start Chat' as shown in the screenshot here. Feel free to follow up if you have further questions.

 

Thank you.

~ Aleksandar
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