I hope somebody responds to this

[jenglwrites]

There is no way to update my banking information, and no way to contact a live person at Upwork.  They have their phone system set up to not respond to prompts you enter on the phone!  Does anyone know-do you have to wait for a deposit into your account on a new assignment to be able to update the checking account?

[BojanS]

Hi Jennifer,

We'll have one of our agents reach out to you via a support ticket to assist you with this concern. 

Thank you for reaching out to us.