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I input a wrong account number

Active Member
Michael Angelo L Member Since: Feb 27, 2019
1 of 2

Hi, Im new here in up work and I accidentally put a wrong account number in my first transaction. what action should I do to retrieve my money?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
2 of 2

Hi Michael, 


If your withdrawal fails, this will automatically be returned to your Upwork account, and processed in business days. If this doesn't happen automically after 8-business days, you can reach out to us, or the Customer Support Team directly so that they can assist you with tracing your withdrawal. 

In the meantime, you can remove this payment method from your account, and you can add a new payment method with the correct information on your Get Paid page. 


-Avery
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