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I lost my 6 digit code because I uninstall my authenticator app

manikvskhan
Active Member
Md Manik A Member Since: Aug 7, 2017
1 of 8

Hey there?  

 

I uninstalled the Authenticator app from my phone. Now I can't access my account setting. I didn't have 6 digit code anymore. Please help me

 

I try to contact Upwork support but can't find any option, there is only option to talk to robot.

 

If I click on contact, it still tells me to chat with the robot.  If I click on any option, it still doesn't open, it comes with page loading like image 1. Please check the attached image.

 

Please Help me.

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
2 of 8

Md Manik A wrote:

I uninstalled the Authenticator app from my phone. Now I can't access my account setting. I didn't have 6 digit code anymore. Please help me


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tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3 of 8

Hi Md Manik,

 

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. 

~ Joanne
Upwork
d2e5a38d
Active Member
Sufyan M Member Since: Dec 14, 2020
4 of 8

I also lost my 6-Digit code. How can I find the solution to that?

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
5 of 8

Hi Sufyan,

 

One of our team members will reach out to you directly to assist you with your concern. 

 

Thank you for reaching out to us.

~ Bojan
Upwork
d2e5a38d
Active Member
Sufyan M Member Since: Dec 14, 2020
6 of 8

Thank You Bojan, hope to get it solved.

hkumarm
Active Member
Hemant K Member Since: Mar 2, 2021
7 of 8

I also lost my 6-Digit code. How can I find the solution to that?

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
8 of 8

Thank you for reaching out to us, Hemant.

 

One of our team members will reach out to you directly to assist you with this concern. 

~ Bojan
Upwork
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