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jackralecreates
Community Member

I'm experiencing a glitch that doesn't allow me to login

I recently changed my email, and changed my google sign in email twice, but then decided to disconnect it so I could log into Upworks app on pc, but when I did that it still told me to log into Upwork via Google even though I had disconnected it and I already have an account password. So now when I try to log into upwork it tells me to login through Google but I can't because it was disconnected. I need help from Upwork, I need them to remove the Google sign in so I can log into my account normally. BTW I know my password, security question, and have the mobile confirmation numbers. Please could someone help me, it is urgent as I'm working with a client as we speak, I don't want a glitch from Upworks end to cause me to lose out on a $50 job. Please if someone could help please help, and if it helps I still have access to my Upwork account through my mobile device.

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Jack,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.

~ Goran
Upwork
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