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I'm getting a weird pop-up. Is anybody else getting this?

Ace Contributor
Carmela S Member Since: Sep 13, 2011
1 of 4

So, every time I try to browse in the forums, I get a pop-up that states: A username and password are being requested by The site says: "Lithium".

I opened a Help ticket, and this is the unsatisfactory response I got:

"Elmer Lipata, Nov 04 08:48 PM:

Hi Carmela,

Thank u=you for contacting oDesk Support.

I understand how important it is for you to gain access tour Community and Forums page. I will be happy to assist you with your concern.

Please be advised that you simply click on the cancel button of the pup up menu and you will be redirected to our Community and Forums page.

Should you need further assistance, please do not hesitate to contact oDesk Support and we will address your concern accordingly."


So every time I browse to a page, I'm supposed to click "cancel" on this random pop-up window? This is so backward, embarrassing and clumsy. Has anyone else experienced this, or does anyone know how to resolve this?

Active Member
Mahesh W Member Since: Nov 4, 2014
2 of 4

yeah I get the same pop-up as well. Smiley Sad

Veni, Vidi, Vici.
Valeria K Moderator Member Since: Mar 6, 2014
3 of 4

Hi Carmela and Manesh,


The pop up you are getting is due to a bug that we are working on and expect to get resolved soon. I am sorry for the inconvenience it is causing and thank you for your patience.

~ Valeria
Ace Contributor
Carmela S Member Since: Sep 13, 2011
4 of 4

Hi Valeria,


Thank you for the reply. The problem seems to have been resolved (yay!).