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Philip's avatar
Philip L Community Member

I'm unable to delete my account while it's suspended

I can't do anything with my account while it's suspended, i change everything according to reccomendadtions of the support team couple of years ago but seems nothing is changed, i tryed to connect with support but seems it's imposible now and eventualy decied to close my account, but - surprise i can't do it as well. So UPWORK, what the hell should i do now?

5 REPLIES 5
Goran's avatar
Goran V Retired Team Member

Hi Philip,

I`m sorry about the inconvenience this had caused you. 
I would like to confirm that if our team closes your account you won't be allowed to open any new accounts. Would you like our team to reach out to you via ticket and assist you further, or should our team go ahead and close your account? Thank you.

~ Goran
Upwork
Philip's avatar
Philip L Community Member

thank you for support, ideally that will be great to activate my account,
not to close it, so please register ticket to unsuspend my account.
Goran's avatar
Goran V Retired Team Member

Hi Philip,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.

~ Goran
Upwork
Behnam's avatar
Behnam T Community Member

Same here! Unable to close my suspended account!!!

Luiggi's avatar
Luiggi R Moderator

Hi Behnam, 

 

It seems that the team has reached out to you via a support ticket regarding your account status. You will need to follow up with them before we can proceed with closing your account.

 

Thank you.

~ Luiggi
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