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Community Member

I need Help My client wants gmail at upwork.

Hello Sir!

My client wants Gmail t Upwork for business details but it's against Upwork I want help. Can I send him an email or denied him?

I attached a screenshot with this file.

Community Member

It's not against ToS to give a client an email address. You need to know the ToS, otherwise you might tell the client things he knows not to be true, which doesn't build trust. 

You can create a different email address, the client did NOT ask for you upwork email address. But you can still give it to him, not against ToS. 

Community Member

If the client has made you an offer (which it appears he has) and you accept, it's not against the ToS to communicate with them outside the platform. This guidance of conducting all communication on the platform is for your protection where there is no offer and acceptance.

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