May 4, 2020 02:01:21 PM by Christopher R
My license name 'Christoph' and my actual name 'Christopher' do not match.
I need my profile name to match my checking account name (Christopher) to get paid.
I went through the automated prompts and was brought here:
But the form it tells me to click on goes nowhere (brings me in a circle)...am I missing something? How do I submit a request for a manual review?
Thanks for the help and support.
-Chris
PS: Is there no customer service phone number at Upwork? No insult at all to this community of freelancers - I am new so want to make sure I address the right folks rather than bother other freelancers.
May 4, 2020 03:27:27 PM by Bojan S
Hi Christopher,
We'll have one of our agents reach out to you via a support ticket to assist you with your request.
Thank you for reaching out to us.
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