I need help by an admin please

[Alisa Z]

Do I need to have a video call again, since I already did that in August I think?

[Goran V]

Hi Alisa,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.

[Naheed M]

Hi Alisa Z,

If you find or feel the person (in contact with you) spam, don't do any dealings with him and you can block him without the help of Customer Support. 

As far as your photo visibility on Upwork is concerned, you just wear a hijab nicely and leave your face visible.  The photo of the visible face will be accepted by admin.

Thanks

Naheedmir