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john_al_jareau
Community Member

I need help in verifying my U.S bank account

Hi,

A pleasant day! I need help on how to activate my U.S bank account as a new payment method. I already receive the 2 small deposits on my U.S bank account. I made an error yesterday by providing different amount because I thought that I'm the one who will be sending amount to my U.S bank account.

My problem is when I visit the payment method section it indicates "Verification failed. Contact customer support" How can I reset it and input the 2 small deposits I received today to verify. I appreciate your help in advance.

Thank you!



1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi John,

 

We'll have one of our agents reach out to you directly via a support ticket to assist you further with your payment method.

 

Thank you.

~ Aleksandar
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