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I need help with my location and government ID verification

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Active Member
Mikee M Member Since: Sep 1, 2019
1 of 6

Hello, I have a job offer but I cannot accept it without completing the task which is identity verification. How long does it take to review the task? Also, there is no link or whatever wherein I can upload my documents for location verification. Please help. Thanks.

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Aleksandar D Moderator Member Since: Mar 23, 2019
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2 of 6

Hi Mikee,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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Fengyou W Member Since: Jun 23, 2020
3 of 6

Hi I could not finish verifying my ID because I am a foreign authorized worker in the US and do not have the four types of ID required. 

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Shirley H Member Since: Sep 29, 2016
4 of 6

Hello   Sorry  to reply to  your  comment but it is not easy to post here.

 

I am in a similar situation.  I have never verified my identity having been a Freelancer  on Upwork for several years.  I attempted to verify with my USA  passport and the system  is having a problem verifying my identity.  I cannot accept an invitation fron my old client because of this.  Do we need to work outside of Upwork which I do not want to do.  Please help. 

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Shirley H Member Since: Sep 29, 2016
5 of 6

Thank you to the Upwork staff for handling my situation efficiently and as quickly as possible.   

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Shirley H Member Since: Sep 29, 2016
6 of 6

I am in a similar situation.  I have never verified my identity having been a Freelancer  on Upwork for several years.  I attempted to verify with my USA  passport and the system  is having a problem verifying my identity.  I cannot accept an invitation fron my old client because of this.  Do we need to work outside of Upwork which I do not want to do.  Please help. 

Shirley

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