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I need to access my elance account

Active Member
Victoria L Member Since: Mar 21, 2018
11 of 20

Thank you Ryan. I have received a response already. Although they seem wanting my financial information above everything and are not rushing to help me close Elance account. I tried to explain my problem again. Let's see.

kind regards,

Victoria

Community Guru
Petra R Member Since: Aug 3, 2011
12 of 20

@Ryan C wrote:

Hello Victoria,

 

I have escalated your concern. One of our representatives will reach out to you shortly to assist you. Thank you.


Elance was shut down for good on the 21st of February. There is no longer any way to access it.

Victoria's Elance account was shut down with it...

 

 

Active Member
Victoria L Member Since: Mar 21, 2018
13 of 20

it does not look like it was shut down since I can access Elance web site and see all my personal profile information. I can see it when I Google as well. Elance account information appears in the search. The only thing I  cannot do it is to access the account and to recover password to close it. 

Community Guru
Petra R Member Since: Aug 3, 2011
14 of 20

@Victoria L wrote:

it does not look like it was shut down since I can access Elance web site and see all my personal profile information. I can see it when I Google as well. Elance account information appears in the search. The only thing I  cannot do it is to access the account and to recover password to close it. 


Elance Site Shutdown 21st February 2018

 

"...that on February 21, 2018, Elance will be completely shut down and you will no longer be able to log in "

 

The landing page still exists, but it just takes you to Upwork afterwards.

If you click on "Find Freelancers" on the Elance landing page it just takes you immediately to Upwork too.

 

It takes quite a while before Google "forgets" things, but it will eventually go.

You can no longer log into Elance, however.

 

 

 

Active Member
Mark S Member Since: Mar 21, 2019
15 of 20
Hi
I also need to connect my old Elance account. How to do it?
Thank you.
Mark S
Moderator
Avery O Moderator Member Since: Nov 23, 2015
16 of 20

Hi Mark, 


Please know that Elance is no longer accessible. You may refer to this article for more information about the Elance site shutddown last 21-February, 2018. 


-Avery
Untitled
Active Member
Mark S Member Since: Mar 21, 2019
17 of 20
I also need to connect my old Elance account. How to do it? Posts here say it can be escalated to recover it.

Thank you.
Mark S
Community Guru
Nichola L Member Since: Mar 13, 2015
18 of 20

I don't think you can anymore. Elance is dead - gone - done - dusted and all records have been buried with it. One day one might find the pyramid, but nobody has built that yet and the Elance CEOs have disappeared into the conjurer's hat. 

Active Member
Wunmi I Member Since: Mar 27, 2018
19 of 20

I tried to reset my password but have not received an email to reset and access my information. Can someone help?

Community Guru
Nina K Member Since: Nov 29, 2017
20 of 20

Hi Wunmi,

Elance is no longer accessible unfortunastely. Please see the link posted by Petra in this thread for more information about this.

~Nina
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