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ea621462
Community Member

I need to speak to customer support agent

I have an account issue that can only be handled by customer support, so there is no use posting it here. 

It's a private financial issue not something I'm going to post here.

Where has the UPWORK support disappeared to??

Only useless bots and public forum now?

I NEED CUSOMER SUPPORT URGENTLY!!!

7 REPLIES 7
BojanS
Community Manager
Community Manager

Hi Oz,

 

I shared your request with our support team and one of our agents will reach out to you directly to assist you.

 

Thank you.

~ Bojan
Upwork
094567a
Community Member

Hi,

 

can someone get in touch with me please? i have a similar issue that only a rep can resolve.

 

Hatim.

Hatim:

What is your question about Upwork?

shandiva
Community Member

Hello, I need help in changing my username to my correct first name. When I was signing up the account about 6 years ago it says Username so I was not really thinking and put Shandiva instead of Shantelle as that was my artist name.
I have already went ahead and edit and was awaiting approval, but i just got a message that it was not approve. What can i do to prove its me, i have my passport, bank statement etc
BojanS
Community Manager
Community Manager

Hi Shandiva,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request. 

 

Thank you for reaching out to us. 

~ Bojan
Upwork
940b92e0
Community Member

I am also trying to get support. I need to speak to customer support urgently!

Paul: What is your question?
I am certain that the people who participate in this Forum can answer your question or help get the matter to the right team if necessary.

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