Jul 25, 2020 12:29:29 AM Edited Jul 25, 2020 12:49:47 AM by Aleksandar D
Hi,
I am not using the old phone number **Edited for Community Guidelines** with. I have changed my phone number. I want to update the phone number. Could you please update my phone number to **Edited for Community Guidelines**.
I do not have my old phone number with me. So I cannot withdraw the money from my account.
Regards,
Tahir.
Jul 25, 2020 12:50:12 AM by Aleksandar D
Hi Tahir,
I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Thank you.
Oct 14, 2020 05:55:46 AM by Julius Cezar C
Hi,
I would like to change my phone number as i lost my old phone. I have changed my phone number. I want to update the phone number. Could you please update my phone number
Regards,
Julius Cezar
Oct 14, 2020 07:14:02 AM by Aleksandar D
Hi Julius,
One of our team members will reach out to you directly via a support ticket to assist you further.
Thank you.
Feb 11, 2021 08:16:04 AM by Kimberly T
I have the same problem but it wont let me contact support, it just sends me here to these community pages. How can we update information in our settings if it makes us verfiy with a number we dont have and then we cannot contact anyone in customer service?
Feb 11, 2021 08:37:08 AM by Bojan S
Thank you for reaching out to us, Kimberly.
I've escalated your account information to our support team. One of our agents will reach out to you directly via a support ticket to assist you with your request.
Nov 11, 2020 10:25:00 AM Edited Nov 11, 2020 10:50:38 AM by Bojan S
I also have the same problem. After clearing my cache and cookies it appears that upwork sent a code from my old phone number. **Edited for community guidelines**
Nov 11, 2020 11:59:55 AM by Bojan S
Hi Irvin,
We'll have one of our agents reach out to you via a support ticket to assist you with your concern.
Thank you for reaching out to us.