I purchased connects and it said the transaction failed, however my bank account was already debited

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I purchased 20 connects for $3. I got a popup saying the transaction failed, however, my bank account was already deducted from. Please help. I need to apply for a job.

[NikolaS]

Hi Lorenzo,

Thank you for reaching out to us. I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.