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I submitted a proposal and my client accepted it but I don't see it on my active contact list.

I have an order on my upwork on hand my same client make a new order and I submit a proposal and the Client accept and make the payment but I don't see this project on my active contacts and I got received a notification on my Phone App but I don't see any mail and notification on my computer.


Please Solve my problem, I'm very worried because I'm in this marketplace.


Thank you so much


Hi Motiur,


I can see that you've raised a support ticket regarding your concern and one of our team members is already assisting you. You can access your support tickets here. Please don't hesitate to follow up with them on the same support ticket if you have additional questions regarding your concern. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

Thank you,


Pradeep H

Thank you so much For your opinion.

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