Sep 29, 2021 06:35:22 AM by Peg B
I've gone back to sitting at a 90% Top Rated status for a month now (from 88% before) and the Top Rated weeks went from sitting at 5 weeks last month to 4 weeks all this month. Wouldn't that change at lease one week to start adding up again?
Thank you
Solved! Go to Solution.
May 4, 2022 04:05:30 AM by NikolaS N
Hi All,
I am happy to let you know that the specific issue that was causing discrepancies with Top Rated eligible weeks discussed on this thread has been fixed. We will be closing this thread from further replies.
Thank you for your patience,
May 28, 2021 11:02:44 PM by Deepak G
it's more than 8 months on upwork and earned a respected amount and 5 star reviews but no badge is assigned to me. where do i am lacking? and my eligible weeks are not upgrading from 10, why so?
May 29, 2021 12:01:32 AM by NikolaS N
Hi Deepak,
Looks like the reason why you still haven't received the Top Rated badge, is because there is a non-eligible week within the total number of weeks for your calculation. In order for the number of eligible weeks to increase, your non-eligible weeks will need to be "pushed out" of the past 16-weeks. Once this happens, the number of eligible weeks will start increasing, provided you meet the requirements. If an eligible week falls off of the calculation each week, the total number of eligible weeks won't increase. You can find more information here.
May 29, 2021 06:32:27 AM by Adham A
Greetings Upwork Experts
My Top Rated Eligible Weeks, is not moving even though my JSS more than 90% since one month,
I still need 160$ to make 1K the condition to Top Rated badge.
Any thoughts ?
May 29, 2021 08:30:26 AM by NikolaS N
Hi Adham,
In order for the number of eligible weeks to increase, your non-eligible weeks will need to be "pushed out" of the past 16-weeks. Once this happens, the number of eligible weeks will start increasing, provided you meet the requirements. If an eligible week falls off of the calculation each week, the total number of eligible weeks won't increase. You can find more information here.
You can find more information about the requirements for the Top Rated badge in this help article.
May 30, 2021 08:13:14 AM Edited May 30, 2021 08:17:30 AM by Zeljko M
I have been told to wait for so-called non eligible weeks to be pushed out of the calculation for my top rated badge, but I have been stuck at 100% and 12/16 weeks for the last 10 consecutive weeks. Is it really feasible that not a single needed week has been pushed out in the last ten weeks?
May 30, 2021 08:18:51 AM Edited May 30, 2021 08:19:30 AM by Petra R
Zeljko M wrote:I have been stuck at 100% and 12/16 weeks for the last 10 consecutive weeks. It seems completely impossible that a single needed week wouldn't be pushed out in these last 10 weeks?
That is perfectly normal because it is a rolling 16 week window and you have 4 eligible weeks in that 16 week window. To increase again, the first of those 4 non-eligible weeks has to fall out of the 16 week window.
You likely had a 4 week period where you were below 90% and it (obviously) take 16 weeks for a week to "travel" through the whole 16 week window.
Jun 5, 2021 04:50:39 AM by Hamza S
Jun 5, 2021 03:24:34 PM by Luiggi R
Hi Hamza,
Note that in order for the eligible weeks to increase, you would have to meet the eligibility requirements each new week while non-eligible weeks fall off the calculation. Please check the 'Calculating Top Rated Eligible Weeks' section of this help article for more information.
Jun 5, 2021 03:34:53 PM by Hamza S
Jun 13, 2021 07:33:55 AM by Can K
Hi there my jss is %94 for a while but still cant have top rated badge is there any problem?
Thanks for helping.
Jun 13, 2021 07:38:27 AM by Petra R
Can K wrote:Hi there my jss is %94 for a while but still cant have top rated badge
Go to your My Stats Page
What does it say for:
Jun 13, 2021 07:40:24 AM by Can K
My eligible weeks is still 12 for like 3-4 weeks but its allready more than 12
Jun 13, 2021 07:48:59 AM by Petra R
Can K wrote:My eligible weeks is still 12 for like 3-4 weeks but its allready more than 12
That's normal. They will stay like that for much longer because you had 4 non-eligible weeks in your 16 week window, and those 4 non-eligible weeks need to travel all the way through the 16 week window before the first of them falls out.
Jun 19, 2021 03:46:32 PM by Naznin A
Hello Petra, I have the same problem. My Top Rated eligible weeks have not increased for the past few weeks. I have consistent 90%+ JSS for the past 6+ weeks but my eligible weeks got stuck in 10 of 16. How do I resolve it?
Jun 19, 2021 03:57:45 PM by Luiggi R
Hi Naznin,
Note that in order for the eligible weeks to increase, you would have to meet the eligibility requirements each new week while non-eligible weeks fall off the calculation. Please check the 'Calculating Top Rated Eligible Weeks' section of this help article for more information.
Jun 20, 2021 02:32:33 PM by Zain U
Jun 20, 2021 03:07:05 PM by Luiggi R
Hi Zain,
Note that in order for the eligible weeks to increase, you would have to meet the eligibility requirements each new week while non-eligible weeks are "pushed out" of the past 16-weeks. Once this happens, the number of eligible weeks will start increasing, provided you meet the requirements. If an eligible week falls off of the calculation each week, the total number of eligible weeks won't increase. Please check the 'Calculating Top Rated Eligible Weeks' section of this help article for more information.
Jun 21, 2021 12:30:51 AM by Can K
Hi, my top rated eligible weeks table is 13 of 16 but still don't have any top rated badge can you check please?
Thanks for helping.
Jun 21, 2021 01:48:46 AM by Aleksandar D
Hi Can,
I will look into this further and will get back to you once I have more information.
Thank you.
Jun 21, 2021 04:28:47 AM by Aleksandar D
Hi Can,
Thanks for waiting patiently. As you're already meeting all the requirements for the badge, you can expect it to start showing on your profile within 48 hours.
Thank you.
Jun 21, 2021 05:02:17 AM by Viacheslav K
They really need to add a better visualization for this, since every 3-4 topic is about this.
Jun 27, 2021 09:13:16 AM by Dr. Irfan S
Jun 27, 2021 10:47:50 AM by Luiggi R
Hi Dr. Irfan,
I can see that you replied to one of those invitations very recently. Please, allow a bit of time for the metric to update as it can take a little longer for that response to be taken into account.
Thank you,
Jun 27, 2021 12:36:32 PM by Dr. Irfan S