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Re: I've been working here for 3 years, have 100% Job Success, and Upwork has made my profile invisi

aimee-mohammad
Active Member
Aimee M Member Since: Nov 9, 2017
1 of 14
 
petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
2 of 14

Your profile is not invisible

 

it is right here, visible.

aimee-mohammad
Active Member
Aimee M Member Since: Nov 9, 2017
3 of 14

Then why didn't it come out when I searched for it? By name and using the filters.

aimee-mohammad
Active Member
Aimee M Member Since: Nov 9, 2017
4 of 14

And it's still not coming out. I talked to the Help Desk and got a canned response and a shrug. I can understand moving down in the search results, but I'm not visible at all. 

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
5 of 14

I found you via searches from my client profile immediately. 

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
6 of 14

Here you are. You may want to edit your post title, it's a lie.

 

Aimee M.jpg

pandoraharper
Community Guru
Pandora H Member Since: May 11, 2010
7 of 14

@Petra R wrote:

Here you are. You may want to edit your post title, it's a lie.


Don't hold your breath!

Smiley Happy

aimee-mohammad
Active Member
Aimee M Member Since: Nov 9, 2017
8 of 14

It wasn't a lie at the time I wrote it. As soon as I complained publicly it mysteriously became visible again.

 

I'll be happy to edit my post, though.

aimee-mohammad
Active Member
Aimee M Member Since: Nov 9, 2017
9 of 14

Oh wait, I can't edit my post. I was going to have it say:

 

Upwork made my profile invisible in searches, when I contacted help I got a unhelpful canned response and a rude shrug. Nothing happened until I came down here and complained publicly.

 

How's that?

 

And hey, you're the ones who got all unpleasant about it first...

tlsanders
Community Guru
Tiffany S Member Since: Jan 15, 2016
10 of 14

Aimee, it seems pretty unlikely that in the middle of the night, an Upwork employee saw your post and raced over and made your profile visible in time for Petra to find it in a search and post about it six minutes later. But, if that did happen, so what?

 

Wouldn't that just mean that you'd received extraordinarly quick and effective customer service after posting in the forum?

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