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wrosswells
Member

I've completed a project, but it shows as open... no feedback

I completed a job and the client sent me a message saying he loved it. The money was paid. The job still shows as an "Active Contract" and I haven't received feedback. Did I miss a step?

1 REPLY 1
bstojadinovic
Community Manager
Community Manager

Hi W. Ross,

 

Please note that once you complete work and you agree with your client that there is no more work to be done, the contract should be closed. We recommend the freelancer to let the client close the contract because in this case the client will be prompted to provide feedback for sure. If the client doesn't reply to the requests to close the contract, the freelancer can close it.

~ Bojan
Upwork
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