I want to ask, can i use videohive templates for making intro logo animation videos? The client doesn't define initially any specific or custom requirement. But after i sent him the Logo animation using a videohive template but customizes the animation/reveal of logo. So it is usable or not? Also the client told me to report because of using the template? So in this situation what we need to do?
Give me a breif answer for this. Thanks
Upwork is NOT a logo animation video website.
I can assure you that Upwork does NOT have policies regarding the use of VideoHive templates.
Whether or not you can use such resources is entirely between you and your client.
If using a VideoHIve template has caused a problem for you, then perhaps you need to think about how you use such a resource. Perhaps you should make sure this is a discussion you have with a client before you use it:
"Charlie, I'm looking forward to creating this video for you. If I use a VideoHive template, it will save time, and I will charge $XXX.00. If you don't want me to use a VideoHive template, I can still do the project, but it will take more time, so I will need to charge $XXXX.00."
If you have already finished a project and a client is complaining about it, then maybe you can compromise with him? Offer him a 10% discount? Maybe he just needs to feel like his concern is being heard.
You could suggest that he come here to the Forum to discuss his concerns with us.
But to answer your specific questions:
Upwork does NOT have any policies against using VideoHive templates.
And if the client is threatening to report you for using them, then this is an empty threat, because as far as Upwork is concerned, you have done nothing wrong.
So "reporting" you means nothing.
The key thing at stake here is customer satisfaction.
Thanks sir Vivek for the response.
Well, i have initially showed the Client for this sample style of Intro, and he liked it and agreed to do that in same style. So that's why we started and use that videohive template and then customize the Logo reveal/animation as per his request.