I want to know How we count the service fee.

[lauk]

I would like to know how we count the Service Fee during the contract still running. Me and my client, we will have a trade more than 500$, but I found that it deducted my pay of the first week as 20%, it's already in pending. So I want to understand how it work, is it count for every single week or it will count again by the total pay when the contract end.

[petra_r]

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Kimmy L wrote:

 Me and my client, we will have a trade more than 500$, but I found that it deducted my pay of the first week as 20%, 

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Yes, because you haven't earned $500 with that client yet.

The first $500 paid to you by any one client - 20%

Any money paid in excess of the initial $500 - 10%

[NikolaS · Accepted solution]

Hi Kimmy,

All contracts that cross a fee threshold will be charged at a blended rate. For example, if you begin an hourly or fixed-price contract with a new client for $600, you’ll be billed 20% on the first $500 and 10% on the remaining $100. The same is true of a $15,000 contract – you’ll be billed 20% on the first $500, 10% on the next $9,500, and 5% on the last $5,000.

We will automatically apply the lower service fee if our system detects that your total billings with a client have exceeded a fee threshold. You can verify this by checking the service fee invoice breakdown in your Transaction History.

• Reports › Transaction History
• Click the Ref ID
• Choose View Invoice

You can find more information in this help article.